Disabled Supporters

Salford Red Devils are proud to be an inclusive family club and we welcome all fans.  We aim to deliver a safe atmosphere for all where we can meet the needs of all visitors to our stadium.

 

FACILITIES

Each stand at the has designated disabled seating areas pitch side, with catering and toilet facilities available.  In addition, disabled seating is available in the West Stand in front of our 1873 lounge.  All areas have space for both wheelchair users and ambulant disabled fans.

 

PRICES

Disabled fans are charged at the regular age-related price, there is no concessionary rate for disabled supporters.

We do offer a complimentary assistant ticket to fans who may need help our stewards cannot provide.  These tickets are available with the following proof of eligibility:

  • Proof of entitlement to disability living allowance for children under 16 or DLA/personal independence payments for those aged 16-64 in the form of a letter stating the benefit has been awarded, dated within the last 12 months
  • Attendance allowance or carer’s allowance letter of award, dated within the last 12 months
  • Access Card showing +1 symbol
  • Letter from a medical professional aware of your needs which should be on headed paper and clearly state the impact of your diagnosis. This letter should be dated within the last 12 months.

This applies to both season tickets and individual game day tickets for both home and away tickets purchased via our ticket office.

What you need to do:

Either visit the ticket office in person with your documentation along with photographic ID or email a copy of this to ticketoffice@ajbellstadium.co.uk.  You’ll only need to do this once per season and we will log that this has been seen and verified.  Your data will be used to allow us to identify your personal requirements in order to provide a complimentary assistant ticket.

 

VISUALLY IMPAIRED

We are able to offer a 25% reduction on all season tickets to fans certified as either sight impaired (partially sighted) or severely sight impaired (blind).  To claim this discount please provide documentation in the form of your registration card to ticketoffice@ajbellstadium.co.uk or in person at the Ticket Office.

Match commentary is available on selected radio stations.  Fans may use personal devices within the stadium with free access to wifi if needed.  Please speak with a steward if you require assistance with this.

 

QUIET ZONE

We are able to offer a quiet room for any fans who may benefit from this during a match.  This is located under our West Stand.  If you wish to access it please speak with any steward.

 

ASSISTANCE ANIMALS

We welcome trained assistance animals within the stadium and there is space outside for them to relieve themselves as needed.  If you need to leave the stadium for this purpose please speak with our stewards who will facilitate this for you.

 

DISABILITY LIAISON OFFICER

Our designated Disability Liaison Officer is Heather Robinson.  If you have any queries please do not hesitate to contact Heather on heather.robinson@salfordreddevils.net

DISABLED PARKING

Parking can be pre-purchased by visiting https://ajbellstadiumparking.co.uk/salford-red-devils/events.

 

HOSPITALITY LOUNGES

All hospitality lounges and boxes are fully accessible.

 

SPECIAL REQUESTS

If you have any special requests, or questions, please contact Heather Robinson on the email above.

 

FREQUENTLY ASKED QUESTIONS

What is an ‘assistant’?

An assistant is a person who is there to assist you with any difficulties that may arise within the Salford Stadium, which a matchday steward would be unable to help you with.

Can I apply for an assistant ticket?

You can apply for an assistant ticket if the help you need inside the Salford Stadium, is more than a current matchday steward can provide and you are able to provide proof of eligibility.

I don’t need help inside the ground, but I do need help to get to and from the Salford Stadium. Do I qualify for an assistant ticket?

Assistant tickets only cover the help needed within the Salford Stadium on a matchday, so unfortunately in this instance, an assistant ticket would not be provided.

If I qualify for an assistant ticket, could my assistant use the ticket if I am unable to attend a fixture?

No they cannot. An assistant ticket is only validated when you attend a fixture. If the assistant wished to attend without you, then they would need to purchase a ticket before entering the ground.

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